Kelly Banks Hoen
EXECUTION Senior Vice President For over two decades, Kelly has been leading Service Culture programs and Leadership development in the Hawaiian Islands and the mainland United States through her experience in the hospitality industry. She has held numerous Executive Leadership positions including Area General Manager, General Manager & Director of Sales &a
Dr. Alina Gorgorian
AGILITY Vice President, Organizational Learning Dr. Gorgorian joined Here and Now Consulting as the Vice President of Organizational Learning. She has worked with Executive and Leadership Teams specializing in motivation and enhancing leadership behaviors. She has designed and delivered Service Culture programming and Executive Retreats across multiple industri
Art Sarkissian
INNOVATION Founder & CEO Originally from Sydney, Australia Art graduated from The University of Western Sydney with a double degree Bachelor of Business and a Bachelor of Hospitality Management achieving honors in both degrees. His passion for Learning and Development led him to Starwood Hotels & Resorts Worldwide, a career which spanned over 12 years [
Unleashing Leadership Potential Across a Global Organization
Objectives A leading Global Entertainment and Sporting organization was looking for ways to engage and unleash the strengths and potential of every senior leader around the world and help align them to the Truths which had been launched by the Executive Council. The most important stipulation was that this was not to be an “off […]
Executive Coaching CEOs to Great Success
Objectives CEOs and Co-Founders of an extremely exciting and highly successful Start-Up Tech. organization where looking at ways to help enhance their own Executive Leadership skills. Having moved up the ranks so fast we commonly see many C-Suite leaders who find themselves in successful Executive Roles but hit a ceiling and need coaching to truly […]
Developing A Service Culture Program with Remarkable Results
Objectives A major hospitality organization headquartered in Hawaii was looking for a service training program to be used across its portfolio of 4 brands and 58 hotels and resorts. The key objective was to improve their service scores and more importantly create a unique culture of service which would allow their front-line team members to […]